Honda Receives Record Fine for Safety Failures
Last month, the Los Angeles Times reported that Honda received a $70 million fine from regulators at the National Highway Traffic Safety Administration. The fine—the maximum allowed by law—comes after an investigation determined the company failed to notify consumers and regulators about death and injuries involving their vehicles in a “timely manner”. In the agency’s ruling, half of the...read more
Read MoreKia Motors Conducts “Voluntary Service Campaign” for Engine Malfunction
Kia Motors Corporation, the second-largest vehicle manufacturer in South Korea, issued a voluntary service campaign to reprogram the Engine Control Modules of 2011 – 2013 Sorento cars. Earlier this month, Kia issued a notice to Sorento owners and explained that the vehicle engine can stall / stop without warning when the driver applies the brakes....read more
Read MoreWrite It Right: Why Everyone Should Save Vehicle Maintenance Records
In order to prove that your vehicle is a lemon, you must have proof that your new vehicle was defective and continued to be defective despite numerous attempts at repair. To establish this type of proof, consumers need to be able to provide evidence of vehicle maintenance. Auto body shops and repair dealers are actually...read more
Read MoreALERT: 2011 Jeep Patriots Under Investigation for Stalling
From time to time we alert our car buying public of problem vehicles. Often such cars with well-documented defects are also potential Lemon Law candidates. Automotive news in their Oct. 29, 2012 issue reports that safety officials have begun a preliminary evaluation into complaints of stalling engines in 2011 and 2012 model year Jeep Patriots...read more
Read MoreLemon Law Recall Announcement- Fiery Fords Escape
Paul A. Eisenstein writing for the Detroit Bureau documented another Ford Motor Co. problem. Ford is telling its owners of an estimated 11,500 new Escapes to park their vehicles until they can be repaired by dealers due to potential fuel line leaks that could cause fires. Some years ago Ford had another vehicle that was...read more
Read MoreExtended Warranties ≠ Original Warranties
It is said, for those would deceive, every lie contains a grain of truth. And so it goes with automobile warranties. When you buy a new car it has what is called the original new car limited warranty. With most cars it lasts for 3 years or 36,000 miles whichever comes first, and some luxury...read more
Read MoreThe Concurs D’LeMon [Our Lemons are not Sweet]
Paul Eisenstein of the Detroit Bureau reports on a little competition being held by Hagerty Insurance; called a “Search for America’s Sweetest Lemons.”It sounds like a lot of fun and a chance to get the creative juices flowing. However, as a California Lemon Law firm we seldom see lemons as sweet. Think Toxic Waste Hazardously...read more
Read MoreHyundai Revisited: Quality is not Dead
As of 2011, Hyundai was the fastest growing auto maker in the world and has been for the last two years. Take it as fact; no manufacturer achieves this without extraordinary determination and absolute focus on quality. Our business at Norman Taylor & Associates is the California Lemon Law. We see the consequence of lost...read more
Read MoreA Manufacturer’s Choice
As a title, Manufacturer’s Choice is not going to be, Movie of the Year. Regrettably there are no automobile manufacturers called, Sophie. The title is, however, relevant to the Lemon Law and to the more basic issues of right and wrong. There is so much cynicism about these days. Psychiatrists and Doctors are expected to...read more
Read MoreThe Future of California Lemon Law
Don’t panic, the Song Beverly Act, California’s Lemon Law, is not going anywhere soon. As far as the future, it depends of how far forward you are willing to look. Twenty five years from now the number of Lemon Law cases could be 75% of what there are today. There are a number of reasons...read more
Read MoreThe Worst Repair Order Violations
Over the years at Norman Taylor & Associates, we have handled thousands of California Lemon Law cases. Some are so devious and underhanded we read them in amazement. They are shown around the office followed by comments like, “Do you believe this? Do these people really not understand Bureau of Automotive Repair requirements for a...read more
Read MoreHyundai: A Real Quality Success Story
For decades German engineering was the standard for premier quality products world wide. If you wanted a machine, whether a 10-ton lathe or miniature scientific test equipment, you bought German, if you could afford it. Those decades are over. Perhaps they will come back, time will tell.If you look at sales numbers, the Germans are...read more
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