The Perfect Service Visit- Part 2
What is a “perfect” service visit for a consumer? You really want to have your vehicle fixed so it stays fixed. Failing that, there are some things you should know that will make it easier for a lemon law attorney to help you if the technicians can’t solve your difficulties. When a consumer takes their...read more
Read MoreThe Perfect Service Visit- Part 1
When you buy a new car your dream is that the warranty booklet will sit quietly in the glove compartment for as long as you own the car and you’ll never need anything other than basic maintenance. At the opposite extreme, your worst nightmare is that you’ll be stuck with a lemon and no matter...read more
Read MoreBankruptcy Court Ensures New GM Will Follow State Lemon Laws
A revision to the bankruptcy agreement under which a “new GM” will acquire most of the assets of the existing corporation has been amended to ensure that GM consumers will continue to have rights under state lemon laws. Changes were made to the agreement at the urging of state attorneys general who felt that the...read more
Read MoreLemon Cars and Cash for Guzzlers
Congress has just passed a bill that would give consumers cash vouchers between $3,500 and $4,500 in exchange for trading in their existing gas guzzlers for newer, more fuel-efficient vehicles. The bill does not specifically mention your rights under the California lemon law or federal lemon laws, but your protection as a consumer is something...read more
Read MoreLemon Law Claims Post Chrysler & GM Chapter 11
Auto sales began a serious slide in the spring of 2008 and by the fall, several manufacturers were down as much as 30% from the prior year. What if anything will this mean to the consumers in their future lemon law claims? A hint of what may become the prevailing attitude amongst manufacturers happened during...read more
Read MoreManufacturer’s Warranties, Extended Warranties, and Service Contracts; Should I Buy a Service Contract?
By Norman Taylor & Associates | June 02, 2009 There is a big difference between warranties and service contracts. A warranty promises to perform needed repairs on the vehicle and that it be free of defects. A service contract offers no promise of quality. After a reasonable number of failed attempts to repair a vehicle under warranty, you...read more
Read MoreLemon Law Arbitration
When a consumer is faced with the proposition of going to lemon law arbitration with a manufacturer over their lemon vehicle, the question looms, should I do it? Most consumers think by so doing they are going to a neutral forum where justice will be served. However what they don’t know is that the manufacturer pays...read more
Read MoreChrysler Bankruptcy and Chrysler Warranties
The “lemon law community” is still waiting to see just how the Chrysler bankruptcy is going to affect lemon law claims. There are consumers who have a legitimate lemon law claim who haven’t filed yet. There are those who have filed lemon law claims and are mid-cycle, and finally, those who resolved their lemon law...read more
Read MoreIt’s All Your Fault – Lessons in the Lemon Law
I’m sorry Mr. Service Writer person; that dog won’t hunt. Even people who don’t understand how cars work aren’t going to buy it when the service writer says they have misused Mercedes, BMW and an assortment of other manufacturer’s wonderful machines, and that’s why the check engine light is on, the transmission won’t shift out...read more
Read MoreLemon Files: The Top 10 Defects
The sample data for this study was taken from approximately 100 of our most recent Lemon Law case files. Many of these cases had multiple defects. The data is very recent (last few weeks) Vehicles Sampled by Make Mercedes 23 GMC 17 Nissan 12 Chrysler 9 Toyota 8 Ford 6 BMW 4 Land Rover 2...read more
Read MoreMotor Home Quality: Why is it so poor?
I was talking with a motor home client the other day. He said, “if you are going to purchase a motor home, you better be handy at fixing things.” This bothered me for a couple reasons. My first thought was, if I spend two or three hundred thousand dollars for anything, I do not want...read more
Read MoreLemon Law Lessons- Vehicle Abuse
You’ve heard the expression, “you can’t have it both ways.” This concept certainly applies in the lemon law. Here’s how. When your car, truck, motor home or boat has repeated defects that the dealership cannot fix, the vehicle may qualify for the lemon law. However, if you cause the defects through misuse or use for...read more
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