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Protecting Consumers from Automotive Manufacturers Since 1987

Lemon Law Claims Post Chrysler & GM Chapter 11

Auto sales began a serious slide in the spring of 2008 and by the fall, several manufacturers were down as much as 30% from the prior year. What if anything will this mean to the consumers in their future lemon law claims? A hint of what may become the prevailing attitude amongst manufacturers happened during...read more

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Lemon Law Arbitration

When a consumer is faced with the proposition of going to lemon law arbitration with a manufacturer over their lemon vehicle, the question looms, should I do it? Most consumers think by so doing they are going to a neutral forum where justice will be served. However what they don’t know is that the manufacturer pays...read more

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Chrysler Bankruptcy and Chrysler Warranties

The “lemon law community” is still waiting to see just how the Chrysler bankruptcy is going to affect lemon law claims. There are consumers who have a legitimate lemon law claim who haven’t filed yet. There are those who have filed lemon law claims and are mid-cycle, and finally, those who resolved their lemon law...read more

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It’s All Your Fault – Lessons in the Lemon Law

I’m sorry Mr. Service Writer person; that dog won’t hunt. Even people who don’t understand how cars work aren’t going to buy it when the service writer says they have misused Mercedes, BMW and an assortment of other manufacturer’s wonderful machines, and that’s why the check engine light is on, the transmission won’t shift out...read more

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Motor Home Quality: Why is it so poor?

I was talking with a motor home client the other day. He said, “if you are going to purchase a motor home, you better be handy at fixing things.” This bothered me for a couple reasons. My first thought was, if I spend two or three hundred thousand dollars for anything, I do not want...read more

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Lemon Law Lessons- Vehicle Abuse

You’ve heard the expression, “you can’t have it both ways.” This concept certainly applies in the lemon law. Here’s how. When your car, truck, motor home or boat has repeated defects that the dealership cannot fix, the vehicle may qualify for the lemon law. However, if you cause the defects through misuse or use for...read more

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