Hyundai: A Real Quality Success Story
By Norman Taylor & Associates
May 5, 2011
Lemon Law
For decades German engineering was the standard for premier quality products world wide. If you wanted a machine, whether a 10-ton lathe or miniature scientific test equipment, you bought German, if you could afford it. Those decades are over. Perhaps they will come back, time will tell.If you look at sales numbers, the Germans are...read more
Read MoreConsumers’ Rights Endangered Again
By Norman Taylor & Associates
November 30, 2010
News
All tyranny needs to gain a foothold is for people of good conscience to remain silent.—Thomas Jefferson Tyranny comes in many shapes and sizes. It is seen frequently in large organizations— governments and corporations—when they forget who they work for. That would be you and me, of course. If there were no consumer protections what...read more
Read MoreVW Says, We Got Sludge, by Donald P. Ladew
By Norman Taylor & Associates
October 25, 2010
Lemon Law, Warranties
What had been the other guy’s problem came home to roost in the author’s driveway the other day. I read this headline at Autoweek.com. “VW to cover maintenance costs for sludge damaged engines.” As you may have guessed, I am the owner of a VW Passat Wagon, and yes, it has the 1.8T Turbo engine. Unfortunately I...read more
Read MoreStop Being so Darn Nice
By Norman Taylor & Associates
October 21, 2010
Lemon Law, Warranties
Patience it is said is a virtue. However, there are limits. Exceeding these limits can definitely prevent the consumer from exercising their right under the California lemon law. Recently I analyzed a vehicle to see if it qualified for the Lemon Law and was astonished by the consumer’s patience. The following is a generic summary...read more
Read MoreToyota Settles One Unintended Acceleration Lawsuit
By Norman Taylor & Associates
October 5, 2010
Lemon Law
So, Toyota settles what is considered by some to be the strongest “Sudden Acceleration” lawsuit amongst hundreds of individual and class actions law suits. Toyota asserts that this terrifying incident was caused by a problem with the floor mat. You heard correctly, the floor mat. This was not a California Lemon Law case; it was...read more
Read MoreAPPELLATE VICTORY AGAINST MERCEDES BENZ USA
By Norman Taylor & Associates
September 30, 2010
News
On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense...read more
Read MoreThere’s No Money in Simple
By Norman Taylor & Associates
This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the...read more
Read MoreRead the Manual, Please!
By Norman Taylor & Associates
September 10, 2010
Lemon Law, Warranties
A recent study by Schrader, a company that creates tire pressure monitoring systems, showed that one in three people did not recognize the tire pressure warning light. Owning a vehicle also requires that consumers make themselves aware of how to operate the vehicle and recognize these warning indicators; information that is included in the Owner’s...read more
Read MoreThe Chinese Automobile Manufacturers are Coming!
By Norman Taylor & Associates
Chinese automobile manufacturers are coming and they want the American markets more than a Frenchman wants a thirty hour work week. It is only a matter of when, not if. This after all is the Golden Mountain, or so it used to be called by people wanting to emigrate from Asia. When examining this in the context...read more
Read MoreThe Extended Warranty
By Norman Taylor & Associates
September 9, 2010
Uncategorized
Here is a typical (unfortunately), bit of information offered by a potential CA Lemon Law client calling Norman Taylor & Associates to get help with his defective motor vehicle. When we asked about the date of the first repair attempt the date he gave was after the original warranty had expired: We told him this...read more
Read MoreAir Suspension Problems
By Norman Taylor & Associates
August 24, 2010
Lemon Law
When the air suspension fails the effects can be startling beyond what happens with an ordinary coil spring suspension system. Because these systems can adjust the suspension to three different ride heights another computer control system is required. This complex suspension control system is added to vehicles that are already over-burdened with software and computer...read more
Read MoreBMW’s High Pressure Fuel Pump Failure Avoids the Dreaded Recall
By Norman Taylor & Associates
August 15, 2010
Uncategorized
By now it’s no secret that some BMW high pressure fuel pumps are defective on some models of their vehicles. Norman Taylor & Associates has settled many of these cases for its client under the California Lemon Law. Just for the record, BMW has for the most part settled these cases sensibly without dragging their...read more
Read More