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Protecting Consumers from Automotive Manufacturers Since 1987

Stop Being so Darn Nice

By Norman Taylor & Associates
  October 21, 2010
  Lemon Law, Warranties

Patience it is said is a virtue. However, there are limits. Exceeding these limits can definitely prevent the consumer from exercising their right under the California lemon law. Recently I analyzed a vehicle to see if it qualified for the Lemon Law and was astonished by the consumer’s patience. The following is a generic summary...read more

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Toyota Settles One Unintended Acceleration Lawsuit

By Norman Taylor & Associates
  October 5, 2010
  Lemon Law

So, Toyota settles what is considered by some to be the strongest “Sudden Acceleration” lawsuit amongst hundreds of individual and class actions law suits. Toyota asserts that this terrifying incident was caused by a problem with the floor mat. You heard correctly, the floor mat. This was not a California Lemon Law case; it was...read more

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APPELLATE VICTORY AGAINST MERCEDES BENZ USA

By Norman Taylor & Associates
  September 30, 2010
  News

On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense...read more

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There’s No Money in Simple

By Norman Taylor & Associates
 
  News

This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the...read more

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Read the Manual, Please!

By Norman Taylor & Associates
  September 10, 2010
  Lemon Law, Warranties

A recent study by Schrader, a company that creates tire pressure monitoring systems, showed that one in three people did not recognize the tire pressure warning light. Owning a vehicle also requires that consumers make themselves aware of how to operate the vehicle and recognize these warning indicators; information that is included in the Owner’s...read more

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The Chinese Automobile Manufacturers are Coming!

By Norman Taylor & Associates
 
  News

Chinese automobile manufacturers are coming and they want the American markets more than a Frenchman wants a thirty hour work week. It is only a matter of when, not if. This after all is the Golden Mountain, or so it used to be called by people wanting to emigrate from Asia. When examining this in the context...read more

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The Extended Warranty

By Norman Taylor & Associates
  September 9, 2010
  Uncategorized

Here is a typical (unfortunately), bit of information offered by a potential CA Lemon Law client calling Norman Taylor & Associates to get help with his defective motor vehicle. When we asked about the date of the first repair attempt the date he gave was after the original warranty had expired: We told him this...read more

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Air Suspension Problems

By Norman Taylor & Associates
  August 24, 2010
  Lemon Law

When the air suspension fails the effects can be startling beyond what happens with an ordinary coil spring suspension system. Because these systems can adjust the suspension to three different ride heights another computer control system is required. This complex suspension control system is added to vehicles that are already over-burdened with software and computer...read more

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Ford Trucks with Diesel Engines

By Norman Taylor & Associates
  July 29, 2010
  News

Seven years of examining repair and service orders for lemon trucks has not made me cynical…yet. It has come close a few times. This is particularly true of Ford F-150, F-250, and F-350 models, those with the diesel engine in particular. This is not an exact statistic, but when it comes to engine defects, a...read more

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When Did the First Defect Arise?

By Norman Taylor & Associates
  July 28, 2010
  Lemon Law

In Lemon Law the Standard Reference Guide we write about mileage offset (also called mileage allowance). “Almost all states permit the manufacturer to deduct some allowance for your use of the vehicle. Some states allow a deduction only for the miles driven up to the first repair attempt. [California] This recognizes that the failure to...read more

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