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Protecting Consumers from Automotive Manufacturers Since 1987

2014 Broke Auto Recall Records

By Norman Taylor & Associates
  March 10, 2015
  News

The numbers are in and 2014 was a record-setting year in auto manufacturer recalls. Nearly 64 million cars were recalled last year, which smashes the previously held record in 2004, when the total was 30.8 million. That makes 2014 a benchmark year by more than a 50% margin. According to the New York Times, many...read more

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Honda Receives Record Fine for Safety Failures

By Norman Taylor & Associates
  February 3, 2015
  Lemon Law

Last month, the Los Angeles Times reported that Honda received a $70 million fine from regulators at the National Highway Traffic Safety Administration. The fine—the maximum allowed by law—comes after an investigation determined the company failed to notify consumers and regulators about death and injuries involving their vehicles in a “timely manner”. In the agency’s ruling, half of the...read more

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Cars Now Being Sold Without Spare Tires

By Norman Taylor & Associates
  December 22, 2014
  Uncategorized

You’re driving down the road when suddenly, you feel that one of your tires has gone flat. While at first panicked, you breathe a sigh of relief, knowing that your car came with a spare tire. Unfortunately for some car buyers, this situation might play out a little differently. Recent reports have announced that many,...read more

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Consumer Reports Reveals Problems with Common Cars

By Norman Taylor & Associates
  November 5, 2014
  Uncategorized

Consumer Reports, a company that seeks to inform consumers to make the best possible decision when buying goods, has recently released a review of the 2014 automobiles. The big three companies based out of Detroit – General Motors, Ford, and Chrysler – have scored in the bottom for small-car production. Detroit Automakers Fail to Make...read more

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Recent Reports of Defective Cars

By Norman Taylor & Associates
  September 19, 2014
  Engine Problems

Despite rapidly advancing technology, certain car models can still be flawed from time to time. Unfortunately, these flaws can have deadly consequences. Two recent cases of defective cars in the U.S. involve a probe of 205,000 Ford Fiestas with doors that have reportedly failed to latch and faulty ignition switches in GM cars that cause...read more

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Kia Motors Conducts “Voluntary Service Campaign” for Engine Malfunction

By Norman Taylor & Associates
  June 23, 2014
  Lemon Law, News

Kia Motors Corporation, the second-largest vehicle manufacturer in South Korea, issued a voluntary service campaign to reprogram the Engine Control Modules of 2011 – 2013 Sorento cars. Earlier this month, Kia issued a notice to Sorento owners and explained that the vehicle engine can stall / stop without warning when the driver applies the brakes....read more

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GM to Pay $35 Million Fine for Safety Defects, Delayed Recalls

By Norman Taylor & Associates
  May 23, 2014
  News

American auto makers are back in the news after the National Highway Traffic Safety Administration fined General Motors (GM) for not being upfront about known safety defects in some of their motor vehicles. GM agreed to pay a $35 million penalty for its failures and delayed recalls, and will make significant internal changes to policies...read more

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Quality And The Lemon Automobile

By Norman Taylor & Associates
  September 30, 2013
  News

“It costs a lot to build bad products.” Norman Augustine�”Augustine’s 12th Law” In America we salute quantity and pay lip service to quality. When manufacturers want to brag, they cite numbers of units produced, tons of ore mined, miles of cable laid, or millions of books sold. People involved in high production get gold-plated plaques, vacations...read more

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Understanding the California Lemon Law

By Norman Taylor & Associates
  June 8, 2013
  News

Every state in the US has consumer protection laws. The Lemon Law, often thought to be only for vehicles, in fact applies to any goods bought for personal use. California has one off the best Lemon Laws When you purchase a car in California you have the right to expect it to be reliable. If...read more

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Chrysler Agrees to NHTSA’s Recall Request

By Norman Taylor & Associates
  May 25, 2013
  News

Earlier this month, the National Highway Traffic Safety Administration requested that Chrysler issue a recall to correct the risk of a fuel spill resulting from rear end collisions. Chrysler declined to issue the voluntary recall that would affect 2.7 million model years 1993-2004 Jeep Grand Cherokee and model years 2002-2007Jeep Liberty owners. After some back...read more

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ALERT: 2011 Jeep Patriots Under Investigation for Stalling

By Norman Taylor & Associates
  November 1, 2012
  Engine Problems, Lemon Law

From time to time we alert our car buying public of problem vehicles. Often such cars with well-documented defects are also potential Lemon Law candidates. Automotive news in their Oct. 29, 2012 issue reports that safety officials have begun a preliminary evaluation into complaints of stalling engines in 2011 and 2012 model year Jeep Patriots...read more

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