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Protecting Consumers from Automotive Manufacturers Since 1987

Preserve Your Rights- Don’t Modify Your Vehicle

At Norman Taylor & Associates we see many cases where the vehicle owner’s modifications have created serious warranty problems after purchase. In some cases, modifications have disqualified consumers from seeking recourse under the California Lemon Law. There are three categories of modification that come immediately to mind. Lift kits installed on pickup trucks and 4-wheel drive more

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The Worst Repair Order Violations

Over the years at Norman Taylor & Associates, we have handled thousands of California Lemon Law cases. Some are so devious and underhanded we read them in amazement. They are shown around the office followed by comments like, “Do you believe this? Do these people really not understand Bureau of Automotive Repair requirements for more

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VW Says, We Got Sludge, by Donald P. Ladew

What had been the other guy’s problem came home to roost in the author’s driveway the other day. I read this headline at “VW to cover maintenance costs for sludge damaged engines.” As you may have guessed, I am the owner of a VW Passat Wagon, and yes, it has the 1.8T Turbo engine. Unfortunately more

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Stop Being so Darn Nice

Patience it is said is a virtue. However, there are limits. Exceeding these limits can definitely prevent the consumer from exercising their right under the California lemon law. Recently I analyzed a vehicle to see if it qualified for the Lemon Law and was astonished by the consumer’s patience. The following is a generic more

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Read the Manual, Please!

A recent study by Schrader, a company that creates tire pressure monitoring systems, showed that one in three people did not recognize the tire pressure warning light. Owning a vehicle also requires that consumers make themselves aware of how to operate the vehicle and recognize these warning indicators; information that is included in the Owner’ more

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  • 425 West Broadway, Suite 220
    Glendale, CA 91204

Regular Hours

  • Monday - Friday
  • 8:30 AM - 5:30 PM

The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship.


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