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Protecting Consumers from Automotive Manufacturers Since 1987

Why You Should Always Buy a Car with a Warranty

Buying a car is a major investment, and you want to get the best value for your money. While it may be tempting to go with the cheapest option or a used car without a warranty, it could cost you more in the long run. That’s why our experienced California lemon lawyer is here to......

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Car of the Month – Chrysler Recalls 2019-2020 Dodge Ram 1500 Trucks

When you purchase or lease a new vehicle, you expect all components to be in safe, working order. Unfortunately, many vehicles leave the production line with defects that can pose a severe safety risk for drivers, passengers, and other motorists. If you are the owner of a 2019-2020 Dodge Ram 1500, your vehicle could be one of......

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Write It Right: Why Everyone Should Save Vehicle Maintenance Records

In order to prove that your vehicle is a lemon, you must have proof that your new vehicle was defective and continued to be defective despite numerous attempts at repair. To establish this type of proof, consumers need to be able to provide evidence of vehicle maintenance. Auto body shops and repair dealers are actually......

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Extended Warranties ≠ Original Warranties

It is said, for those would deceive, every lie contains a grain of truth. And so it goes with automobile warranties. When you buy a new car it has what is called the original new car limited warranty. With most cars it lasts for 3 years or 36,000 miles whichever comes first, and some luxury......

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Hyundai Revisited: Quality is not Dead

As of 2011, Hyundai was the fastest growing auto maker in the world and has been for the last two years. Take it as fact; no manufacturer achieves this without extraordinary determination and absolute focus on quality. Our business at Norman Taylor & Associates is the California Lemon Law. We see the consequence of lost......

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A Manufacturer’s Choice

As a title, Manufacturer’s Choice is not going to be, Movie of the Year. Regrettably there are no automobile manufacturers called, Sophie. The title is, however, relevant to the Lemon Law and to the more basic issues of right and wrong. There is so much cynicism about these days. Psychiatrists and Doctors are expected to......

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The Worst Repair Order Violations

Over the years at Norman Taylor & Associates, we have handled thousands of California Lemon Law cases. Some are so devious and underhanded we read them in amazement. They are shown around the office followed by comments like, “Do you believe this? Do these people really not understand Bureau of Automotive Repair requirements for a......

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VW Says, We Got Sludge, by Donald P. Ladew

What had been the other guy’s problem came home to roost in the author’s driveway the other day. I read this headline at Autoweek.com. “VW to cover maintenance costs for sludge damaged engines.” As you may have guessed, I am the owner of a VW Passat Wagon, and yes, it has the 1.8T Turbo engine. Unfortunately I......

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Stop Being so Darn Nice

Patience it is said is a virtue. However, there are limits. Exceeding these limits can definitely prevent the consumer from exercising their right under the California lemon law. Recently I analyzed a vehicle to see if it qualified for the Lemon Law and was astonished by the consumer’s patience. The following is a generic summary......

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Lemon Law News

  •   September 25, 2025

    Tesla Faces Probe Into Model Y Electric Door Locks

    Key Takeaways:  The National Highway Traffic Safety Administration (NHTSA) recently opened an investigation into th...
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  •   September 13, 2025

    Ford Explorer Investigated Over Underbody Shield Problems

    Key Takeaways: Ford Explorers are back in the spotlight after concerns were raised about the 2020 models. A recent defec...
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  •   August 13, 2025

    How Long Can a Dealership Hold Your Car for Repair?

    Key Takeaways: Having your car in the shop is frustrating, especially when it feels like it’s taking forever to get fi...
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  •   August 5, 2025

    Does California Have a “Cooling-Off Period” Rule?

    Key Takeaways:    Buying a car is a big decision, and it’s easy to get caught up in the moment. But wha...
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  •   July 27, 2025

    What to Know About the NHTSA’s GM L87 Investigation

    Key Takeaways: The NHTSA is looking into failures in GM’s L87 6.2L V8 engine after numerous reports of serious issues ...
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The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship.