Chevy Volt – When Green Turns to Charcoal
It’s hard to imagine anything more frightening than being in a burning vehicle. It is the stuff of nightmares especially when it’s a new car that had green enthusiasts buzzing prior to its release. In 1978 the Ford Pinto became a world wide news item because of its susceptibility to crash induced fires. Twenty seven......
Read MoreThe Future of California Lemon Law
Don’t panic, the Song Beverly Act, California’s Lemon Law, is not going anywhere soon. As far as the future, it depends of how far forward you are willing to look. Twenty five years from now the number of Lemon Law cases could be 75% of what there are today. There are a number of reasons......
Read MoreThe Worst Repair Order Violations
Over the years at Norman Taylor & Associates, we have handled thousands of California Lemon Law cases. Some are so devious and underhanded we read them in amazement. They are shown around the office followed by comments like, “Do you believe this? Do these people really not understand Bureau of Automotive Repair requirements for a......
Read MoreHyundai: A Real Quality Success Story
For decades German engineering was the standard for premier quality products world wide. If you wanted a machine, whether a 10-ton lathe or miniature scientific test equipment, you bought German, if you could afford it. Those decades are over. Perhaps they will come back, time will tell.If you look at sales numbers, the Germans are......
Read MoreConsumers’ Rights Endangered Again
All tyranny needs to gain a foothold is for people of good conscience to remain silent.—Thomas Jefferson Tyranny comes in many shapes and sizes. It is seen frequently in large organizations— governments and corporations—when they forget who they work for. That would be you and me, of course. If there were no consumer protections what......
Read MoreVW Says, We Got Sludge, by Donald P. Ladew
What had been the other guy’s problem came home to roost in the author’s driveway the other day. I read this headline at Autoweek.com. “VW to cover maintenance costs for sludge damaged engines.” As you may have guessed, I am the owner of a VW Passat Wagon, and yes, it has the 1.8T Turbo engine. Unfortunately I......
Read MoreStop Being so Darn Nice
Patience it is said is a virtue. However, there are limits. Exceeding these limits can definitely prevent the consumer from exercising their right under the California lemon law. Recently I analyzed a vehicle to see if it qualified for the Lemon Law and was astonished by the consumer’s patience. The following is a generic summary......
Read MoreToyota Settles One Unintended Acceleration Lawsuit
So, Toyota settles what is considered by some to be the strongest “Sudden Acceleration” lawsuit amongst hundreds of individual and class actions law suits. Toyota asserts that this terrifying incident was caused by a problem with the floor mat. You heard correctly, the floor mat. This was not a California Lemon Law case; it was......
Read MoreAPPELLATE VICTORY AGAINST MERCEDES BENZ USA
On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense......
Read MoreThere’s No Money in Simple
This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the......
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