Read the Manual, Please!
A recent study by Schrader, a company that creates tire pressure monitoring systems, showed that one in three people did not recognize the tire pressure warning light. Owning a vehicle also requires that consumers make themselves aware of how to operate the vehicle and recognize these warning indicators; information that is included in the Owner’s......
Read MoreThe Extended Warranty
Here is a typical (unfortunately), bit of information offered by a potential CA Lemon Law client calling Norman Taylor & Associates to get help with his defective motor vehicle. When we asked about the date of the first repair attempt the date he gave was after the original warranty had expired: We told him this......
Read MoreAir Suspension Problems
When the air suspension fails the effects can be startling beyond what happens with an ordinary coil spring suspension system. Because these systems can adjust the suspension to three different ride heights another computer control system is required. This complex suspension control system is added to vehicles that are already over-burdened with software and computer......
Read MoreBMW’s High Pressure Fuel Pump Failure Avoids the Dreaded Recall
By now it’s no secret that some BMW high pressure fuel pumps are defective on some models of their vehicles. Norman Taylor & Associates has settled many of these cases for its client under the California Lemon Law. Just for the record, BMW has for the most part settled these cases sensibly without dragging their......
Read MoreMisrepresentation and Defective Automobiles Tops U.S. Consumer Complaints Survey for 2009
A recent nationwide survey by the Palm Beach Post that places auto woes at the top of the list again comes as no surprise to Norman Taylor, Principal Attorney of leading California Lemon Law firm Norman Taylor & Associates. For many years the U.S produced and sold around 15,000,000 new cars and trucks every year.......
Read MoreFord Trucks with Diesel Engines
Seven years of examining repair and service orders for lemon trucks has not made me cynical…yet. It has come close a few times. This is particularly true of Ford F-150, F-250, and F-350 models, those with the diesel engine in particular. This is not an exact statistic, but when it comes to engine defects, a......
Read MoreThe Shaken Faith Doctrine
Under the old Commercial Code, the seller is entitled to a reasonable opportunity to cure the defect before a buyer can revoke acceptance. However, when the buyer’s faith in the goods is so shaken that remedying the specific part or problem would not satisfy a reasonable buyer, the buyer may revoke acceptance, and get a......
Read MoreMore Regulation, Less, or Proper Enforcement
Automotive News reported on the 24th of June this year that auto dealers were getting closer to a complete exemption from oversight by the new consumer finance agency being created under the financial-regulation bill. The report further states that “House negotiators voted to oppose a Senate proposal to give the new agency authority to write......
Read MoreAnother Big GM Recall
The Associated Press recently reported that General Motors Co. is recalling 1.5 million vehicles worldwide. Hard not to think, “Here we go again.” This recall was rooted in a defect with the heated windshield wiper fluid system that when it goes bad could eventually lead to a fire. This recall affects several pick up trucks,......
Read MoreDon’t Let the Dealership Dictate the Dialogue on Your Lemon Car or Truck
Discovering that the automobile dealership where you have your lemon car repaired has been less that honest with you and that they deliberately mislead you, that they incorrectly document your defects and a really long list of other deceptions, is a hard lesson to learn. Here at Norman Taylor & Associates we see the worst,......
Read More
