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Kia Motors Conducts “Voluntary Service Campaign” for Engine Malfunction

  Norman Taylor & Associates
  June 23, 2014

Kia Motors Corporation, the second-largest vehicle manufacturer in South Korea, issued a voluntary service campaign to reprogram the Engine Control Modules of 2011 – 2013 Sorento cars. Earlier this month, Kia issued a notice to Sorento owners and explained that the vehicle engine can stall / stop without warning when the driver applies the brakes.

According to the NHTSA (National Highway Traffic Safety Administration), multiple consumers complained about the problem. Some even described the glitch as “dangerous” and reported multiple incidents of the cars stalling in intersections and parking lots.

One complaint said, “If this had happened in [the] street or highway, [it] would have caused a serious accident.”

Kia’s Advice to Consumers

In response to growing concern from consumers, Kia notified Sorento drivers of its voluntary service campaign. The notice encourages vehicle owners to contact the nearest Kia dealership to reprogram the Engine Control Module and resolve the issue.

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