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PLEASE NOTE: Used vehicle purchases are no longer covered by the California Lemon Law, unless purchased as a manufacture's Certified Pre-Owned (CPO) vehicle. These CPO vehicles must be 2021 and newer.

Kia Motors Conducts “Voluntary Service Campaign” for Engine Malfunction

  Norman Taylor
  June 23, 2014

Kia Motors Corporation, the second-largest vehicle manufacturer in South Korea, issued a voluntary service campaign to reprogram the Engine Control Modules of 2011 – 2013 Sorento cars. Earlier this month, Kia issued a notice to Sorento owners and explained that the vehicle engine can stall / stop without warning when the driver applies the brakes.

According to the NHTSA (National Highway Traffic Safety Administration), multiple consumers complained about the problem. Some even described the glitch as “dangerous” and reported multiple incidents of the cars stalling in intersections and parking lots.

One complaint said, “If this had happened in [the] street or highway, [it] would have caused a serious accident.”

Kia’s Advice to Consumers

In response to growing concern from consumers, Kia notified Sorento drivers of its voluntary service campaign. The notice encourages vehicle owners to contact the nearest Kia dealership to reprogram the Engine Control Module and resolve the issue.

How Norman Taylor & Associates Can Help You

At Norman Taylor & Associates, we are committed to helping clients get full and fair refunds for lemon vehicles. If you purchased a lemon, let us put more than 50 years of combined lemon law experience to work for your case. Over the years, we have helped our clients recover more than $100 million in refunds for lemon cars. Call our office today for a free consultation regarding your vehicle. The sooner we hear from you, the sooner our team can help.

  • Norman Taylor is a California Lemon Law attorney with 38 years of experience. He is the author of two books on the subject, including the industry-standard Lemon Law: The Standard Reference Guide. Since founding his firm in 1987, he has focused exclusively on consumer advocacy, providing clients with the insight that only comes from the author of the state’s primary reference on lemon law.

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