Kia Motors Conducts “Voluntary Service Campaign” for Engine Malfunction
Kia Motors Corporation, the second-largest vehicle manufacturer in South Korea, issued a voluntary service campaign to reprogram the Engine Control Modules of 2011 – 2013 Sorento cars. Earlier this month, Kia issued a notice to Sorento owners and explained that the vehicle engine can stall / stop without warning when the driver applies the brakes.......
Read MoreGM to Pay $35 Million Fine for Safety Defects, Delayed Recalls
American auto makers are back in the news after the National Highway Traffic Safety Administration fined General Motors (GM) for not being upfront about known safety defects in some of their motor vehicles. GM agreed to pay a $35 million penalty for its failures and delayed recalls, and will make significant internal changes to policies......
Read MoreQuality And The Lemon Automobile
“It costs a lot to build bad products.” Norman Augustine�”Augustine’s 12th Law” In America we salute quantity and pay lip service to quality. When manufacturers want to brag, they cite numbers of units produced, tons of ore mined, miles of cable laid, or millions of books sold. People involved in high production get gold-plated plaques, vacations......
Read MoreChrysler Agrees to NHTSA’s Recall Request
Earlier this month, the National Highway Traffic Safety Administration requested that Chrysler issue a recall to correct the risk of a fuel spill resulting from rear end collisions. Chrysler declined to issue the voluntary recall that would affect 2.7 million model years 1993-2004 Jeep Grand Cherokee and model years 2002-2007Jeep Liberty owners. After some back......
Read MoreRV Owners Are Far Too Patient (And Manufacturers Take Advantage of It)
Recently I reviewed an RV case. The number of defects was astonishing. This was a Class “A” RV that cost the client over $400,000.00. The list of defects went on page after page. As I continued to review the case, I noticed how every visit was in excess of 15 days and for the visit......
Read MoreChevy Volt – When Green Turns to Charcoal
It’s hard to imagine anything more frightening than being in a burning vehicle. It is the stuff of nightmares especially when it’s a new car that had green enthusiasts buzzing prior to its release. In 1978 the Ford Pinto became a world wide news item because of its susceptibility to crash induced fires. Twenty seven......
Read MoreConsumers’ Rights Endangered Again
All tyranny needs to gain a foothold is for people of good conscience to remain silent.—Thomas Jefferson Tyranny comes in many shapes and sizes. It is seen frequently in large organizations— governments and corporations—when they forget who they work for. That would be you and me, of course. If there were no consumer protections what......
Read MoreAPPELLATE VICTORY AGAINST MERCEDES BENZ USA
On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense......
Read MoreThere’s No Money in Simple
This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the......
Read MoreMisrepresentation and Defective Automobiles Tops U.S. Consumer Complaints Survey for 2009
A recent nationwide survey by the Palm Beach Post that places auto woes at the top of the list again comes as no surprise to Norman Taylor, Principal Attorney of leading California Lemon Law firm Norman Taylor & Associates. For many years the U.S produced and sold around 15,000,000 new cars and trucks every year.......
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