Flat Rate Pay System Not Good for the Mechanic, Not Good For the Consumer
There is a relationship between the auto repair technician Flat Rate pay system and the incidence of Lemon Vehicles. It’s not as shaky as one might think. What is Flat Rate Pay System? It’s old-fashioned piecework plain and simple. Imagine picking peaches. Instead of an hourly wage, you get paid a penny a peach. The...read more
Read MoreNegative Equity An International Disease
Capitalism has many benefits in a free society. It has inherent benefits to those who are creative and willing to work hard. Nowhere else can such a variety of people from many diverse backgrounds and countries succeed by their own efforts. However, sometimes our creative efforts cause serious problems. As a people, we have become...read more
Read MoreRV Owners Are Far Too Patient (And Manufacturers Take Advantage of It)
Recently I reviewed an RV case. The number of defects was astonishing. This was a Class “A” RV that cost the client over $400,000.00. The list of defects went on page after page. As I continued to review the case, I noticed how every visit was in excess of 15 days and for the visit...read more
Read MoreChevy Volt – When Green Turns to Charcoal
It’s hard to imagine anything more frightening than being in a burning vehicle. It is the stuff of nightmares especially when it’s a new car that had green enthusiasts buzzing prior to its release. In 1978 the Ford Pinto became a world wide news item because of its susceptibility to crash induced fires. Twenty seven...read more
Read MoreThe Consumer Gets a Consumer Rights Decision
The issue of whether a truck used for business purposes falls within the purview of the Song Beverly Act (California Lemon Law) when its weight exceeds the 10,000 lbs limit has been a problem for truck owners with serious repeating defects for some time. Norman Taylor and Associates has handled many lemon law cases involving...read more
Read MoreConsumers’ Rights Endangered Again
All tyranny needs to gain a foothold is for people of good conscience to remain silent.—Thomas Jefferson Tyranny comes in many shapes and sizes. It is seen frequently in large organizations— governments and corporations—when they forget who they work for. That would be you and me, of course. If there were no consumer protections what...read more
Read MoreAPPELLATE VICTORY AGAINST MERCEDES BENZ USA
On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense...read more
Read MoreThere’s No Money in Simple
This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the...read more
Read MoreThe Chinese Automobile Manufacturers are Coming!
Chinese automobile manufacturers are coming and they want the American markets more than a Frenchman wants a thirty hour work week. It is only a matter of when, not if. This after all is the Golden Mountain, or so it used to be called by people wanting to emigrate from Asia. When examining this in the context...read more
Read MoreMisrepresentation and Defective Automobiles Tops U.S. Consumer Complaints Survey for 2009
A recent nationwide survey by the Palm Beach Post that places auto woes at the top of the list again comes as no surprise to Norman Taylor, Principal Attorney of leading California Lemon Law firm Norman Taylor & Associates. For many years the U.S produced and sold around 15,000,000 new cars and trucks every year....read more
Read MoreFord Trucks with Diesel Engines
Seven years of examining repair and service orders for lemon trucks has not made me cynical…yet. It has come close a few times. This is particularly true of Ford F-150, F-250, and F-350 models, those with the diesel engine in particular. This is not an exact statistic, but when it comes to engine defects, a...read more
Read MoreMore Regulation, Less, or Proper Enforcement
Automotive News reported on the 24th of June this year that auto dealers were getting closer to a complete exemption from oversight by the new consumer finance agency being created under the financial-regulation bill. The report further states that “House negotiators voted to oppose a Senate proposal to give the new agency authority to write...read more
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