RV Owners Are Far Too Patient (And Manufacturers Take Advantage of It)

Recently I reviewed an RV case. The number of defects was astonishing. This was a Class “A” RV that cost the client over $400,000.00. The list of defects went on page after page. As I continued to review the case, I noticed how every visit was in excess of 15 days and for the visit...read more

Chevy Volt – When Green Turns to Charcoal

It’s hard to imagine anything more frightening than being in a burning vehicle. It is the stuff of nightmares especially when it’s a new car that had green enthusiasts buzzing prior to its release. In 1978 the Ford Pinto became a world wide news item because of its susceptibility to crash induced fires. Twenty seven...read more

Consumers’ Rights Endangered Again

All tyranny needs to gain a foothold is for people of good conscience to remain silent.—Thomas Jefferson Tyranny comes in many shapes and sizes. It is seen frequently in large organizations— governments and corporations—when they forget who they work for. That would be you and me, of course. If there were no consumer protections what...read more

APPELLATE VICTORY AGAINST MERCEDES BENZ USA

On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense...read more

There’s No Money in Simple

This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the...read more

The Chinese Automobile Manufacturers are Coming!

Chinese automobile manufacturers are coming and they want the American markets more than a Frenchman wants a thirty hour work week. It is only a matter of when, not if. This after all is the Golden Mountain, or so it used to be called by people wanting to emigrate from Asia. When examining this in the context...read more

Misrepresentation and Defective Automobiles Tops U.S. Consumer Complaints Survey for 2009

A recent nationwide survey by the Palm Beach Post that places auto woes at the top of the list again comes as no surprise to Norman Taylor, Principal Attorney of leading California Lemon Law firm Norman Taylor & Associates. For many years the U.S produced and sold around 15,000,000 new cars and trucks every year....read more

Ford Trucks with Diesel Engines

Seven years of examining repair and service orders for lemon trucks has not made me cynical…yet. It has come close a few times. This is particularly true of Ford F-150, F-250, and F-350 models, those with the diesel engine in particular. This is not an exact statistic, but when it comes to engine defects, a...read more

More Regulation, Less, or Proper Enforcement

Automotive News reported on the 24th of June this year that auto dealers were getting closer to a complete exemption from oversight by the new consumer finance agency being created under the financial-regulation bill. The report further states that “House negotiators voted to oppose a Senate proposal to give the new agency authority to write...read more

Another Big GM Recall

The Associated Press recently reported that General Motors Co. is recalling 1.5 million vehicles worldwide. Hard not to think, “Here we go again.” This recall was rooted in a defect with the heated windshield wiper fluid system that when it goes bad could eventually lead to a fire. This recall affects several pick up trucks,...read more

Recalls of Defective Vehicles Underscores Lemon Law Value

Just as it seemed as though the hullabaloo about defective vehicle recalls was dying down, Toyota has added two new models to the list: the Lexus GX 460 and the Land Cruiser Prado. The recall came just hours after Toyota agreed to pay the largest fine ever imposed by the government against an automaker. This...read more

Secret Warranties on Car Defects