Read the Manual, Please!
A recent study by Schrader, a company that creates tire pressure monitoring systems, showed that one in three people did not recognize the tire pressure warning light. Owning a vehicle also requires that consumers make themselves aware of how to operate the vehicle and recognize these warning indicators; information that is included in the Owner’s...read more
Read MoreAir Suspension Problems
When the air suspension fails the effects can be startling beyond what happens with an ordinary coil spring suspension system. Because these systems can adjust the suspension to three different ride heights another computer control system is required. This complex suspension control system is added to vehicles that are already over-burdened with software and computer...read more
Read MoreWhen Did the First Defect Arise?
In Lemon Law the Standard Reference Guide we write about mileage offset (also called mileage allowance). “Almost all states permit the manufacturer to deduct some allowance for your use of the vehicle. Some states allow a deduction only for the miles driven up to the first repair attempt. [California] This recognizes that the failure to...read more
Read MoreThe Shaken Faith Doctrine
Under the old Commercial Code, the seller is entitled to a reasonable opportunity to cure the defect before a buyer can revoke acceptance. However, when the buyer’s faith in the goods is so shaken that remedying the specific part or problem would not satisfy a reasonable buyer, the buyer may revoke acceptance, and get a...read more
Read MoreBMW – Defective High Pressure Fuel Pumps – Has it Happened to You Yet?
If you own a 2007 through 2009 BMW 135iS, 335i/xi or 535i, with the N54 engine, there’s a good chance you’ve had trouble with the high pressure fuel pump. If you haven’t, knock on wood, I am glad you haven’t, but I sure wouldn’t want to take odds that it will never happen in your...read more
Read MoreToyota Recall: Stop Apologizing and Do Something Real
Is it just me, or did the rest of the viewing public think the Toyota recall related scripted apologies a bit too humble, a bit too insincere and perhaps a tad too manufactured? (Pardon the play on words.) The true test of a sincere apology is not so much what the wrong doer says, it is...read more
Read MoreLemon Law and Customer Relations
Part of the lemon car experience is the number of people you get the chance to meet. If you are like most people, as your repair record gets longer and longer and you become increasingly frustrated with the inability of service technicians to fix your car you will want to talk to people higher up...read more
Read MoreCalifornia Lemon Law Co-Author Dies
We would like to take a moment to express our appreciation for the life and work of former California assemblyman and state senator Robert G. Beverly who recently died at the age of 84. Mr. Beverly is best-known as the co-author of California’s famous Song-Beverly Act, which since its passage in 1970 has formed the...read more
Read MoreRepair Order Alteration Dealer Trick #2
One of the tests for determining whether a vehicle is a lemon is whether there have been repeated repairs for the same problem. To avoid this, the dealership will often write up the same problem in different ways to make it look like different problems. This is subtle, and you might not even notice it,...read more
Read MoreCalifornia’s Branded Lemons
For those with a conscious, not wanting to pass on the problems they have had with their lemon vehicle, there is good news. The California legislature has provisions in the California Lemon Law that are imposed on any manufacturer who buys a vehicle from a consumer who has made a request that the vehicle be...read more
Read MoreNew Designs Same Excuses
There are many situations in which car owners need to know their rights under the California lemon law. For example, let’s say you just spent thousands on a new car and the transmission starts lurching and hesitating after a few thousand miles. You bring it back to the dealer and instead of being told “we’ll...read more
Read MoreThe Perfect Service Visit- Part 2
What is a “perfect” service visit for a consumer? You really want to have your vehicle fixed so it stays fixed. Failing that, there are some things you should know that will make it easier for a lemon law attorney to help you if the technicians can’t solve your difficulties. When a consumer takes their...read more
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