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Protecting Consumers from Automotive Manufacturers Since 1987

VW Says, We Got Sludge, by Donald P. Ladew

What had been the other guy’s problem came home to roost in the author’s driveway the other day. I read this headline at Autoweek.com. “VW to cover maintenance costs for sludge damaged engines.” As you may have guessed, I am the owner of a VW Passat Wagon, and yes, it has the 1.8T Turbo engine. Unfortunately I......

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Stop Being so Darn Nice

Patience it is said is a virtue. However, there are limits. Exceeding these limits can definitely prevent the consumer from exercising their right under the California lemon law. Recently I analyzed a vehicle to see if it qualified for the Lemon Law and was astonished by the consumer’s patience. The following is a generic summary......

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Toyota Settles One Unintended Acceleration Lawsuit

So, Toyota settles what is considered by some to be the strongest “Sudden Acceleration” lawsuit amongst hundreds of individual and class actions law suits. Toyota asserts that this terrifying incident was caused by a problem with the floor mat. You heard correctly, the floor mat. This was not a California Lemon Law case; it was......

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APPELLATE VICTORY AGAINST MERCEDES BENZ USA

On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense......

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There’s No Money in Simple

This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the......

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Read the Manual, Please!

A recent study by Schrader, a company that creates tire pressure monitoring systems, showed that one in three people did not recognize the tire pressure warning light. Owning a vehicle also requires that consumers make themselves aware of how to operate the vehicle and recognize these warning indicators; information that is included in the Owner’s......

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The Extended Warranty

Here is a typical (unfortunately), bit of information offered by a potential CA Lemon Law client calling Norman Taylor & Associates to get help with his defective motor vehicle. When we asked about the date of the first repair attempt the date he gave was after the original warranty had expired: We told him this......

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Air Suspension Problems

When the air suspension fails the effects can be startling beyond what happens with an ordinary coil spring suspension system. Because these systems can adjust the suspension to three different ride heights another computer control system is required. This complex suspension control system is added to vehicles that are already over-burdened with software and computer......

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BMW’s High Pressure Fuel Pump Failure Avoids the Dreaded Recall

By now it’s no secret that some BMW high pressure fuel pumps are defective on some models of their vehicles. Norman Taylor & Associates has settled many of these cases for its client under the California Lemon Law. Just for the record, BMW has for the most part settled these cases sensibly without dragging their......

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Lemon Law News

  •   November 13, 2025

    U.S. Investigates Tesla’s Autopilot After Reports of Traffic Violations and Crashes

    The National Highway Traffic Safety Administration (NHTSA) has launched a broad investigation into Tesla’s Autopilot a...
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  •   November 4, 2025

    Which Car Manufacturers Opted Into California’s New Lemon Law in 2025?

    Buying a car is a major investment, and the last thing you want is to end up with a vehicle that constantly needs repair...
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  •   September 25, 2025

    Tesla Faces Probe Into Model Y Electric Door Locks

    The National Highway Traffic Safety Administration (NHTSA) recently opened an investigation into the 2021 Tesla Model Y ...
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  •   September 13, 2025

    Ford Explorer Investigated Over Underbody Shield Problems

    Ford Explorers are back in the spotlight after concerns were raised about the 2020 models. A recent defect petition clai...
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  •   August 13, 2025

    How Long Can a Dealership Hold Your Car for Repair?

    Having your car in the shop is frustrating, especially when it feels like it’s taking forever to get fixed. Fortunatel...
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