Lemon Law and Customer Relations
By Norman Taylor & Associates
November 13, 2009
Lemon Law, Uncategorized
Part of the lemon car experience is the number of people you get the chance to meet. If you are like most people, as your repair record gets longer and longer and you become increasingly frustrated with the inability of service technicians to fix your car you will want to talk to people higher up......
Read MoreCalifornia Lemon Law Co-Author Dies
By Norman Taylor & Associates
October 22, 2009
Lemon Law
We would like to take a moment to express our appreciation for the life and work of former California assemblyman and state senator Robert G. Beverly who recently died at the age of 84. Mr. Beverly is best-known as the co-author of California’s famous Song-Beverly Act, which since its passage in 1970 has formed the......
Read MoreThe Lemon Motor Home Lots of Misery, Damn Little Recreation
By Norman Taylor & Associates
September 30, 2009
News
If you have heard that you can’t take legal action when you have a lemon Motor Home (RV), disregard it. An motor home manufacturer with quality problems probably spread that rumor. In California, your lemon motor home absolutely qualifies under the Song-Beverly Act, California’s tough lemon law statutes. And believe it, a lot of them......
Read MoreThis Lemon Car Brain is Damaged Surgery Is Not An Option
By Norman Taylor & Associates
Each year, cars, trucks and RVs get more complicated. In this new electronic world computers manage most of the various vehicle operations, such as the power package, transmission, brake systems, emission control system, entertainment systems and safety related systems. Although computers make it more difficult for an individual to work on his or her car,......
Read MoreLongevity of Ownership
By Norman Taylor & Associates
September 11, 2009
News
A recent report by R. L. Polk and Company has concluded that Americans are keeping their cars and trucks on the road for record periods as the economy has weakened. Through mid-2008, the median age of cars in operation rose to 9.4 years, up from highs of 9.2 years in 2007 and 2006, the report......
Read MoreBeware the “Diagnostics”
By Norman Taylor & Associates
September 4, 2009
News, Uncategorized
The necessity for protecting consumers with the lemon law continues to be demonstrated—and not just in the US. China has had an auto recall system in place since 2004, and the system now has to be utilized in the recall of nearly 700,000 Toyota passenger cars with defects in their electric window systems. The faulty......
Read MoreLemon Law and the Differing Warranties
By Norman Taylor & Associates
August 31, 2009
News
Honda has just expanded a recall from last year, dealing with a potentially deadly airbag defect—once again illustrating the continuing need for the lemon law. Nearly half a million vehicles have been added to the recall, the models now including 2001-2002 Honda Accord, the 2001 Civic, and the 2002-2003 Acura TL. Owners are being told......
Read MoreCash for Clunkers- Let the Buyer Beware
By Norman Taylor & Associates
August 21, 2009
News
Consumer advocates have called upon the Department of Transportation to investigate two scams they allege are being perpetrated by car dealers participating in the Car Allowance Rebate System, better known as Cash for Clunkers. Spokespersons for two groups, Consumer Action and Consumers for Auto Reliability and Safety, claim that some dealers are making customers sign......
Read MoreLemon Law and the Vehicle Business
By Norman Taylor & Associates
August 12, 2009
News
A consumer recently wrote into the Consumer Action section of the Press of Atlantic City, New Jersey web site, complaining that they had purchased a 12-year old vehicle, and had paid an additional $1,000 for a 1-year warranty. When a defect arose on the vehicle, however, the dealership refused to honor the warranty because it......
Read MoreCheck Your Buyer’s Guide
By Norman Taylor & Associates
July 17, 2009
News
The state of Pennsylvania recently joined the 36 other states in objecting to the General Motors bankruptcy case. In a similar manner to other state actions, Pennsylvania Attorney General Tom Corbett has stated that state officials have serious concerns about consumer and business rights, ranging from lemon law claims and warranties to state laws regarding......
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