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Protecting Consumers from Automotive Manufacturers Since 1987

GM to Pay $35 Million Fine for Safety Defects, Delayed Recalls

By Norman Taylor & Associates
  May 23, 2014
  News

American auto makers are back in the news after the National Highway Traffic Safety Administration fined General Motors (GM) for not being upfront about known safety defects in some of their motor vehicles. GM agreed to pay a $35 million penalty for its failures and delayed recalls, and will make significant internal changes to policies...read more

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Quality And The Lemon Automobile

By Norman Taylor & Associates
  September 30, 2013
  News

“It costs a lot to build bad products.” Norman Augustine�”Augustine’s 12th Law” In America we salute quantity and pay lip service to quality. When manufacturers want to brag, they cite numbers of units produced, tons of ore mined, miles of cable laid, or millions of books sold. People involved in high production get gold-plated plaques, vacations...read more

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Understanding the California Lemon Law

By Norman Taylor & Associates
  June 8, 2013
  News

Every state in the US has consumer protection laws. The Lemon Law, often thought to be only for vehicles, in fact applies to any goods bought for personal use. California has one off the best Lemon Laws When you purchase a car in California you have the right to expect it to be reliable. If...read more

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Chrysler Agrees to NHTSA’s Recall Request

By Norman Taylor & Associates
  May 25, 2013
  News

Earlier this month, the National Highway Traffic Safety Administration requested that Chrysler issue a recall to correct the risk of a fuel spill resulting from rear end collisions. Chrysler declined to issue the voluntary recall that would affect 2.7 million model years 1993-2004 Jeep Grand Cherokee and model years 2002-2007Jeep Liberty owners. After some back...read more

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ALERT: 2011 Jeep Patriots Under Investigation for Stalling

By Norman Taylor & Associates
  November 1, 2012
  Engine Problems, Lemon Law

From time to time we alert our car buying public of problem vehicles. Often such cars with well-documented defects are also potential Lemon Law candidates. Automotive news in their Oct. 29, 2012 issue reports that safety officials have begun a preliminary evaluation into complaints of stalling engines in 2011 and 2012 model year Jeep Patriots...read more

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Lemon Law Recall Announcement- Fiery Fords Escape

By Norman Taylor & Associates
  July 31, 2012
  Lemon Law

Paul A. Eisenstein writing for the Detroit Bureau documented another Ford Motor Co. problem. Ford is telling its owners of an estimated 11,500 new Escapes to park their vehicles until they can be repaired by dealers due to potential fuel line leaks that could cause fires. Some years ago Ford had another vehicle that was...read more

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Extended Warranties ≠ Original Warranties

By Norman Taylor & Associates
  July 3, 2012
  Lemon Law, Warranties

It is said, for those would deceive, every lie contains a grain of truth. And so it goes with automobile warranties. When you buy a new car it has what is called the original new car limited warranty. With most cars it lasts for 3 years or 36,000 miles whichever comes first, and some luxury...read more

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The Concurs D’LeMon [Our Lemons are not Sweet]

By Norman Taylor & Associates
  June 15, 2012
  Lemon Law

Paul Eisenstein of the Detroit Bureau reports on a little competition being held by Hagerty Insurance; called a “Search for America’s Sweetest Lemons.”It sounds like a lot of fun and a chance to get the creative juices flowing. However, as a California Lemon Law firm we seldom see lemons as sweet. Think Toxic Waste Hazardously...read more

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Hyundai Revisited: Quality is not Dead

By Norman Taylor & Associates
  April 6, 2012
  Lemon Law, Warranties

As of 2011, Hyundai was the fastest growing auto maker in the world and has been for the last two years. Take it as fact; no manufacturer achieves this without extraordinary determination and absolute focus on quality. Our business at Norman Taylor & Associates is the California Lemon Law. We see the consequence of lost...read more

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A Manufacturer’s Choice

By Norman Taylor & Associates
  February 16, 2012
  Lemon Law, Warranties

As a title, Manufacturer’s Choice is not going to be, Movie of the Year. Regrettably there are no automobile manufacturers called, Sophie. The title is, however, relevant to the Lemon Law and to the more basic issues of right and wrong. There is so much cynicism about these days. Psychiatrists and Doctors are expected to...read more

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