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Protecting Consumers from Automotive Manufacturers Since 1987

Consumers’ Rights Endangered Again

All tyranny needs to gain a foothold is for people of good conscience to remain silent.—Thomas Jefferson Tyranny comes in many shapes and sizes. It is seen frequently in large organizations— governments and corporations—when they forget who they work for. That would be you and me, of course. If there were no consumer protections what...read more

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APPELLATE VICTORY AGAINST MERCEDES BENZ USA

On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense...read more

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There’s No Money in Simple

This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the...read more

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The Chinese Automobile Manufacturers are Coming!

Chinese automobile manufacturers are coming and they want the American markets more than a Frenchman wants a thirty hour work week. It is only a matter of when, not if. This after all is the Golden Mountain, or so it used to be called by people wanting to emigrate from Asia. When examining this in the context...read more

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Ford Trucks with Diesel Engines

Seven years of examining repair and service orders for lemon trucks has not made me cynical…yet. It has come close a few times. This is particularly true of Ford F-150, F-250, and F-350 models, those with the diesel engine in particular. This is not an exact statistic, but when it comes to engine defects, a...read more

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More Regulation, Less, or Proper Enforcement

Automotive News reported on the 24th of June this year that auto dealers were getting closer to a complete exemption from oversight by the new consumer finance agency being created under the financial-regulation bill. The report further states that “House negotiators voted to oppose a Senate proposal to give the new agency authority to write...read more

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Another Big GM Recall

The Associated Press recently reported that General Motors Co. is recalling 1.5 million vehicles worldwide. Hard not to think, “Here we go again.” This recall was rooted in a defect with the heated windshield wiper fluid system that when it goes bad could eventually lead to a fire. This recall affects several pick up trucks,...read more

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Recalls of Defective Vehicles Underscores Lemon Law Value

Just as it seemed as though the hullabaloo about defective vehicle recalls was dying down, Toyota has added two new models to the list: the Lexus GX 460 and the Land Cruiser Prado. The recall came just hours after Toyota agreed to pay the largest fine ever imposed by the government against an automaker. This...read more

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Lemon Recalls Make Car Buying a Risky Business

Twenty years ago, nearly everyone bought their new cars directly from a dealership and only those that were driving a car for business purposes were leasing their vehicles. And now that the credit crunch appears to be easing a little, leasing of vehicles is picking up again. With so many vehicles to choose from, options...read more

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Lemon Law Judgment Against Mercedes-Benz

Buying a “lemon,” a car with a defect that cannot be repaired, is often thought to be a problem with used cars. The recent judgment against Mercedes-Benz USA LLC for $482,000 in damages and legal fees to a Wisconsin customer, tells a different story. This is believed to be the largest judgment involving a single...read more

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