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Protecting Consumers from Automotive Manufacturers Since 1987

The Future of California Lemon Law

Don’t panic, the Song Beverly Act, California’s Lemon Law, is not going anywhere soon. As far as the future, it depends of how far forward you are willing to look. Twenty five years from now the number of Lemon Law cases could be 75% of what there are today. There are a number of reasons......

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The Worst Repair Order Violations

Over the years at Norman Taylor & Associates, we have handled thousands of California Lemon Law cases. Some are so devious and underhanded we read them in amazement. They are shown around the office followed by comments like, “Do you believe this? Do these people really not understand Bureau of Automotive Repair requirements for a......

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Hyundai: A Real Quality Success Story

For decades German engineering was the standard for premier quality products world wide. If you wanted a machine, whether a 10-ton lathe or miniature scientific test equipment, you bought German, if you could afford it. Those decades are over. Perhaps they will come back, time will tell.If you look at sales numbers, the Germans are......

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Consumers’ Rights Endangered Again

All tyranny needs to gain a foothold is for people of good conscience to remain silent.—Thomas Jefferson Tyranny comes in many shapes and sizes. It is seen frequently in large organizations— governments and corporations—when they forget who they work for. That would be you and me, of course. If there were no consumer protections what......

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VW Says, We Got Sludge, by Donald P. Ladew

What had been the other guy’s problem came home to roost in the author’s driveway the other day. I read this headline at Autoweek.com. “VW to cover maintenance costs for sludge damaged engines.” As you may have guessed, I am the owner of a VW Passat Wagon, and yes, it has the 1.8T Turbo engine. Unfortunately I......

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Stop Being so Darn Nice

Patience it is said is a virtue. However, there are limits. Exceeding these limits can definitely prevent the consumer from exercising their right under the California lemon law. Recently I analyzed a vehicle to see if it qualified for the Lemon Law and was astonished by the consumer’s patience. The following is a generic summary......

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Toyota Settles One Unintended Acceleration Lawsuit

So, Toyota settles what is considered by some to be the strongest “Sudden Acceleration” lawsuit amongst hundreds of individual and class actions law suits. Toyota asserts that this terrifying incident was caused by a problem with the floor mat. You heard correctly, the floor mat. This was not a California Lemon Law case; it was......

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APPELLATE VICTORY AGAINST MERCEDES BENZ USA

On behalf of its client, Azubueze Jiagbogu, Norman Taylor & Associates won a decisive victory against Mercedes Benz USA on issues relating to offsets claimed by manufacturers for years in computing how much a consumer was entitled to in a lemon law case. In addition, the court of appeal put to rest and old defense......

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There’s No Money in Simple

This is a subject that has been discussed and written about at Norman Taylor & Associates at length, yet we are drawn to it again and again in the California Lemon Law field. Warren Rother, a senior executive at Mercedes said in an interview written for Automotive News in 2004 that he was going to reduce the......

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Read the Manual, Please!

A recent study by Schrader, a company that creates tire pressure monitoring systems, showed that one in three people did not recognize the tire pressure warning light. Owning a vehicle also requires that consumers make themselves aware of how to operate the vehicle and recognize these warning indicators; information that is included in the Owner’s......

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The Extended Warranty

Here is a typical (unfortunately), bit of information offered by a potential CA Lemon Law client calling Norman Taylor & Associates to get help with his defective motor vehicle. When we asked about the date of the first repair attempt the date he gave was after the original warranty had expired: We told him this......

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Air Suspension Problems

When the air suspension fails the effects can be startling beyond what happens with an ordinary coil spring suspension system. Because these systems can adjust the suspension to three different ride heights another computer control system is required. This complex suspension control system is added to vehicles that are already over-burdened with software and computer......

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Lemon Law News

  •   August 20, 2025

    How Does GM’s Buyback Program Work?

    Key Takeaways:  Owning a car is supposed to make life easier, not more stressful. But for some GM owners, constant trip...
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  •   July 27, 2025

    What to Know About the NHTSA’s GM L87 Investigation

    Key Takeaways: The NHTSA is looking into failures in GM’s L87 6.2L V8 engine after numerous reports of serious issues ...
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  •   June 26, 2025

    How Long Does a Lemon Buyback Take?

    Key Takeaways: Your excitement about a new car can fade fast if you end up with one that has serious, recurring problems...
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  •   May 28, 2025

    What to Know About California’s New Lemon Laws in 2025

    Key Takeaways: California’s Lemon Law is getting some big updates, and if you’ve recently bought a car or you’re d...
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  •   May 8, 2025

    The Most & Least Expensive Car Brands to Maintain in 2025

    Key Takeaways: When you’re shopping for a car, it’s easy to focus on the sticker price. But the real cost of owning ...
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    Glendale, CA 91204

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The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship.

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