GM to Pay $35 Million Fine for Safety Defects, Delayed Recalls
American auto makers are back in the news after the National Highway Traffic Safety Administration fined General Motors (GM) for not being upfront about known safety defects in some of their motor vehicles. GM agreed to pay a $35 million penalty for its failures and delayed recalls, and will make significant internal changes to policies......
Read MoreWrite It Right: Why Everyone Should Save Vehicle Maintenance Records
In order to prove that your vehicle is a lemon, you must have proof that your new vehicle was defective and continued to be defective despite numerous attempts at repair. To establish this type of proof, consumers need to be able to provide evidence of vehicle maintenance. Auto body shops and repair dealers are actually......
Read MoreQuality And The Lemon Automobile
“It costs a lot to build bad products.” Norman Augustine�”Augustine’s 12th Law” In America we salute quantity and pay lip service to quality. When manufacturers want to brag, they cite numbers of units produced, tons of ore mined, miles of cable laid, or millions of books sold. People involved in high production get gold-plated plaques, vacations......
Read MoreChrysler Agrees to NHTSA’s Recall Request
Earlier this month, the National Highway Traffic Safety Administration requested that Chrysler issue a recall to correct the risk of a fuel spill resulting from rear end collisions. Chrysler declined to issue the voluntary recall that would affect 2.7 million model years 1993-2004 Jeep Grand Cherokee and model years 2002-2007Jeep Liberty owners. After some back......
Read MoreALERT: 2011 Jeep Patriots Under Investigation for Stalling
From time to time we alert our car buying public of problem vehicles. Often such cars with well-documented defects are also potential Lemon Law candidates. Automotive news in their Oct. 29, 2012 issue reports that safety officials have begun a preliminary evaluation into complaints of stalling engines in 2011 and 2012 model year Jeep Patriots......
Read MoreRV Owners Are Far Too Patient (And Manufacturers Take Advantage of It)
Recently I reviewed an RV case. The number of defects was astonishing. This was a Class “A” RV that cost the client over $400,000.00. The list of defects went on page after page. As I continued to review the case, I noticed how every visit was in excess of 15 days and for the visit......
Read MoreLemon Law Recall Announcement- Fiery Fords Escape
Paul A. Eisenstein writing for the Detroit Bureau documented another Ford Motor Co. problem. Ford is telling its owners of an estimated 11,500 new Escapes to park their vehicles until they can be repaired by dealers due to potential fuel line leaks that could cause fires. Some years ago Ford had another vehicle that was......
Read MoreExtended Warranties ≠ Original Warranties
It is said, for those would deceive, every lie contains a grain of truth. And so it goes with automobile warranties. When you buy a new car it has what is called the original new car limited warranty. With most cars it lasts for 3 years or 36,000 miles whichever comes first, and some luxury......
Read MoreThe Concurs D’LeMon [Our Lemons are not Sweet]
Paul Eisenstein of the Detroit Bureau reports on a little competition being held by Hagerty Insurance; called a “Search for America’s Sweetest Lemons.”It sounds like a lot of fun and a chance to get the creative juices flowing. However, as a California Lemon Law firm we seldom see lemons as sweet. Think Toxic Waste Hazardously......
Read MoreHyundai Revisited: Quality is not Dead
As of 2011, Hyundai was the fastest growing auto maker in the world and has been for the last two years. Take it as fact; no manufacturer achieves this without extraordinary determination and absolute focus on quality. Our business at Norman Taylor & Associates is the California Lemon Law. We see the consequence of lost......
Read MoreA Manufacturer’s Choice
As a title, Manufacturer’s Choice is not going to be, Movie of the Year. Regrettably there are no automobile manufacturers called, Sophie. The title is, however, relevant to the Lemon Law and to the more basic issues of right and wrong. There is so much cynicism about these days. Psychiatrists and Doctors are expected to......
Read MoreChevy Volt – When Green Turns to Charcoal
It’s hard to imagine anything more frightening than being in a burning vehicle. It is the stuff of nightmares especially when it’s a new car that had green enthusiasts buzzing prior to its release. In 1978 the Ford Pinto became a world wide news item because of its susceptibility to crash induced fires. Twenty seven......
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