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Tesla Steering Rack Complaints Investigated by the NHTSA

  Norman Taylor & Associates
  February 17, 2024

Tesla is currently under investigation by the National Highway Traffic Safety Administration (NHTSA) due to reported steering rack issues in their Model 3 and Model Y vehicles. The investigation was initiated following numerous complaints from Tesla owners who experienced a loss of steering control or power steering while driving.

The NHTSA has upgraded the probe to an engineering analysis. Learn more below!


What Are the Reported Problems?

Some drivers have experienced a complete loss of power steering, making it extremely difficult to turn the wheel while driving. Others noted increased effort needed to turn the wheel, indicating potential problems with the steering mechanism.


Owner Experiences

One Tesla driver recounted a harrowing experience where the steering wheel locked up while making a right turn at an intersection. They received a “Steering Assist Recuced” warning on the screen and couldn’t move the wheel; this led to a collision with another vehicle.

According to the NHTSA, over 50 Tesla vehicles had to be towed due to suspected steering rack issues, and several complaints mentioned these vehicles obstructed roads or intersections.

Multiple owners also reported that the steering issues seemed to be temporarily resolved by power cycling the vehicles. Still, the problems persisted until the steering racks were replaced.


Which Models Are Affected?

The NHTSA investigation focuses on approximately 334,000 Tesla vehicles from the 2023 model year, specifically the Tesla Model 3 and Model Y. While the exact details of the investigation haven’t been disclosed, the agency has confirmed at least 2,388 steering-related complaints have been filed.


Has Tesla Responded?

Tesla hasn’t responded to the NHTSA’s investigation of steering rack issues. Tesla has previously used remote software fixes for some problems, but the exact parts needing replacement to prevent steering problems haven’t been pinpointed.

If the NHTSA decides physical repairs are needed, Tesla might face an expensive recall.


Can Steering Issues Make My Car a Lemon?

If you’re experiencing recurring steering issues with your Tesla, you may wonder if it qualifies as a lemon. A lemon car has substantial defects or problems that impair its use, value, or safety. Lemon laws vary by state, but they generally protect consumers who have purchased or leased vehicles with repeated, unresolved issues.

In California, for example, the Lemon law applies to vehicles that have been subject to a reasonable number of repair attempts for the same issue within the warranty period. If your Tesla has been in the shop multiple times for steering-related problems and the issues persist, you may be eligible for a refund or replacement vehicle under the California Lemon law.


Contact Our California Lemon Law Firm Today!

If you believe your Tesla may be a lemon due to steering issues or any other recurring problems, it’s crucial to consult a knowledgeable lemon law attorney. The team at Norman Taylor & Associates specializes in California lemon law cases and can provide the guidance and support you need.

Our experienced attorneys will review your case, assess your eligibility, and help you navigate the legal process. Call 818-244-3905 or contact us today to learn more about your rights and options!

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