The ‘Ultimate Driving Machine’, Is it Really Safe?
By Norman Taylor & Associates
September 30, 2008
News
Here is a serious question. “Can clever promotion and flashy advertisements overcome an automobile manufacturer’s inability produce and then maintain a persistently defective automobile?” The answer; for a while, perhaps, but the dwindling spiral of shoddy workmanship, cynical customer service and deceptive repair practices will in the end, destroy the manufacturer’s credibility and the public’s...read more
Read MoreSuperior Court Judge Upholds Largest “Lemon Law” Jury Verdict in California
By Norman Taylor & Associates
On February 7, 1992, Santa Barbara County Superior Court Judge Patrick McMahon upheld an October jury verdict of $182,096.11 to Mr. Pierre P. Forest of Beverly Hills. The jury had found that BMW of North America willfully violated California’s ‘lemon law’ by refusing to refund to the plaintiff his vehicle purchase price, according to Mr....read more
Read MoreNorman Taylor & Associates Advise the State on Standards for Lemon Law Jury Instructions
By Norman Taylor & Associates
As the acknowledged experts in the area of Lemon Law, Norman Taylor & Associates was recently asked to provide assistance to the Judicial Council Task Force on Jury Instructions. Jury instructions have remained virtually unchanged since the 1930’s until recently. The pattern civil instructions, (currently known as BAJI, Book of Approved Jury Instructions) are being...read more
Read MoreIt’s All Your Fault – Lessons in the Lemon Law
By Norman Taylor & Associates
September 12, 2008
Lemon Law
I’m sorry Mr. Service Writer person; that dog won’t hunt. Even people who don’t understand how cars work aren’t going to buy it when the service writer says they have misused Mercedes, BMW and an assortment of other manufacturer’s wonderful machines, and that’s why the check engine light is on, the transmission won’t shift out...read more
Read MoreMotor Home Quality: Why is it so poor?
By Norman Taylor & Associates
August 18, 2008
Lemon Law
I was talking with a motor home client the other day. He said, “if you are going to purchase a motor home, you better be handy at fixing things.” This bothered me for a couple reasons. My first thought was, if I spend two or three hundred thousand dollars for anything, I do not want...read more
Read MoreLemon Law Lessons- Vehicle Abuse
By Norman Taylor & Associates
You’ve heard the expression, “you can’t have it both ways.” This concept certainly applies in the lemon law. Here’s how. When your car, truck, motor home or boat has repeated defects that the dealership cannot fix, the vehicle may qualify for the lemon law. However, if you cause the defects through misuse or use for...read more
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