Federal safety investigators are taking another look at a recall involving Jeep Grand Cherokee rear coil springs. The National Highway Traffic Safety Administration (NHTSA) has reopened its investigation after receiving new complaints from owners who say the original repair did not solve the issue.

Here’s what Jeep owners should know about the investigation and how it could affect their rights under California lemon law.

Key Takeaways:

• Federal investigators have reopened the Jeep Grand Cherokee coil spring recall after continued owner complaints about unresolved issues.
• The recall was originally issued due to faulty rear coil springs that could fail or detach.
• Drivers report that the recall repair may not have fixed the problem. 

Why Was the Original Recall Issued?

The original recall was issued because the rear coil springs on some Jeep Grand Cherokees could fail or detach. A coil spring is an important part of your vehicle’s suspension system. It helps support the car’s weight, absorbs road bumps, and keeps the vehicle stable while driving.

If a coil spring breaks or comes loose, it can affect how the vehicle handles. In some cases, it may also damage other parts near the wheel or suspension. 

Why Is the Coil Spring Recall Being Investigated?

The NHTSA reopened the investigation after Jeep owners continued to report problems even after the recall repair was performed. According to complaints, some vehicles experienced coil spring failures again, which has raised concerns that the original fix may not have fully addressed the defect.

What Are Jeep Owners Saying?

Some drivers have reported hearing loud noises from the rear of their vehicles. Others allegedly had handling problems or discovered damage near the wheel area after the repair was already completed. 

These reports suggest that the issue may be ongoing for certain vehicles, which is why regulators are taking a closer look. 

What Jeep Models Does This Affect?

The investigation involves over 331,000 Jeep vehicles, specifically the 2021-2023 Jeep Grand Cherokee and the 2021-2023 Jeep Grand Cherokee L models.

How Is Jeep Responding to the Investigation? 

Jeep has stated that it’s cooperating with federal investigators. At this time, it’s unclear whether the company will issue a new recall or update the existing repair process. As the investigation continues, Jeep owners may receive additional notices if further repairs or inspections are required. 

Are These Grounds for a Lemon Law Claim?

A recall alone doesn’t mean your vehicle is a lemon. Recalls are issued for safety defects that affect a group of vehicles. Lemon law cases focus on ongoing problems that significantly affect a car’s safety, use, or value and that the manufacturer cannot fix after a reasonable number of attempts.

If your Jeep has had repeated coil spring or suspension issues that weren’t resolved by the recall repair, it may be worth looking into your legal options. Keep in mind that as of late October 2024, California’s lemon law no longer covers used vehicles, even if they are still under warranty. 

Have Questions About Your 2021 or Newer Defective Vehicle?

If you’re dealing with repeat safety problems in your Jeep Grand Cherokee and the issue hasn’t been fixed, you don’t have to figure it out alone. Norman Taylor & Associates has decades of experience handling California lemon law cases and helping drivers understand their rights.

If you believe your 2021 or newer vehicle may qualify for lemon law protection, contact Norman Taylor & Associates or call 818-244-3905 today for a free consultation and find out what steps you can take next.