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Protecting Consumers from Automotive Manufacturers Since 1987

Electric Cars 101: A Comprehensive Guide to EVs

By Norman Taylor & Associates
  December 17, 2025
  Lemon Law, News

Electric cars, or EVs as they’re called, are taking the world by storm. Why? They’re kinder to the planet, potentially save you money, and offer a smooth, quiet ride. Want to learn more before making the switch? We’ve got you covered! In this guide, we’ll break down everything you need to know about EVs: what......

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U.S. Investigates Tesla’s Autopilot After Reports of Traffic Violations and Crashes

By Norman Taylor & Associates
  November 13, 2025
  Car News, Tesla

The National Highway Traffic Safety Administration (NHTSA) has launched a broad investigation into Tesla’s Autopilot and Full-Service Driving systems. This probe is the latest in a series of investigations triggered by high-profile accidents, but it comes with an added focus on how these systems interact with everyday driving scenarios.  So, what does this investigation mean......

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Are Prepaid Maintenance Plans Worth It?

By Norman Taylor & Associates
  October 14, 2025
  Car Tips

Prepaid maintenance plans let you pay for scheduled services upfront, but are they really worth it? While they may simplify car care, prepaid plans don’t always cover everything, and they might not be the right choice for every driver.  Here’s our breakdown of what these plans offer and whether they’re a good investment for you. ......

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How Long Does a Spare Tire Last?

By Norman Taylor & Associates
  October 6, 2025
  Car Tips, Lemon Law

Most of us don’t think about our spare tire until we’re stranded on the side of the road with a flat. Unfortunately, spare tires don’t last forever, and their condition can deteriorate over time, even when they’re not in use.  Learn how long spare tires last and what to keep in mind so that yours......

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14 Reasons to Sue a Car Dealership

By Norman Taylor & Associates
  September 30, 2025
  Car Tips

Buying a car should be an important milestone, but it can quickly turn into a frustrating ordeal if things go wrong with the dealership. Knowing when and why you might need to take legal action can help you feel more in control.  Here are 14 reasons why consumers sue car dealerships and what rights you......

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Tesla Faces Probe Into Model Y Electric Door Locks

By Norman Taylor & Associates
  September 25, 2025
  Car News, Tesla

The National Highway Traffic Safety Administration (NHTSA) recently opened an investigation into the 2021 Tesla Model Y after reports of problems with its electronic door locks. Find out what’s happening, what owners have reported, and how it could affect your rights under California’s lemon law below. Key Takeaways:  Why Is the NHTSA Investigating the Tesla......

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Do Dealerships Get Paid for Warranty Work?

By Norman Taylor & Associates
  September 20, 2025
  Lemon Law, Warranties

When your car needs repairs, if the issue is covered under warranty, the dealership usually handles the work without charging you, but have you ever wondered how that process works behind the scenes? Dealerships don’t simply fix cars for free. Instead, they work with the manufacturer to get reimbursed for the parts and labor.  Here’s......

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Ford Explorer Investigated Over Underbody Shield Problems

By Norman Taylor & Associates
  September 13, 2025
  Car News, Ford

Ford Explorers are back in the spotlight after concerns were raised about the 2020 models. A recent defect petition claims that the underbody shields on these vehicles may fail sooner than expected.  If you own a 2020 Explorer, it’s worth understanding the issue, how it compares to previous recalls, and what your options are under......

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What Is a Demo Car from a Dealership? 

By Norman Taylor & Associates
  September 2, 2025
  Lemon Law

Are you thinking of buying a dealer demo car? These vehicles can be a smart way to get a nearly new car without paying full price, but there are a few things you should know before making a decision. Learn more about the benefits, potential drawbacks, and what to do if your demo car starts......

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