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Chevy Silverado and GMC Sierra Power Steering Failure Investigation

  Norman Taylor & Associates
  April 16, 2025

The NHTSA is investigating power steering failures in newer Chevy Silverado and GMC Sierra trucks after a growing number of drivers reported sudden loss of steering control.

Find out which vehicles are involved and what your options are if you’ve been affected below!

 

What Prompted This Power Steering Investigation?

An investigation into power steering issues in the Chevy Silverado and GMC Sierra has been launched after a wave of complaints from drivers. Many reported sudden power steering failures while driving. Some say the steering became difficult or unresponsive.

 

Which Model Years Are Affected?

The power steering problems seem to mainly affect Chevy Silverado and GMC Sierra models from 2020-2024. Owners of these vehicles have reported various issues, including warning lights on the dashboard and a complete loss of power steering. 

 

What Are the Signs of Power Steering Problems?

Here are some common signs that drivers should watch for:

  • Difficulty Steering: A noticeable increase in effort required to turn the steering wheel, especially at low speeds.
  • Warning Messages: Dashboard alerts such as “Service Power Steering” or “Steering Assist Is Reduced” may appear. 
  • Unusual Noises: Grinding or whining sounds when turning the steering wheel. 
  • Steering Cuts In and Out: If the power steering works one moment and not the next. 

If you notice any of these signs, don’t wait! Getting it checked out right away can help prevent accidents and keep you safe on the road. 

 

What Have Consumers Said?

Numerous drivers have taken to online forums and social media to share their experiences with power steering failures in their Chevy Silverado and GMC Sierra vehicles. Here’s an overview: 

 

2021 Chevy Silverado

“The Service ESC and Service Power Steering lights come on while driving, and the steering locks up. I almost had several accidents because I couldn’t turn properly.”

 

2020 GMC Sierra

“After a long drive, I started my truck, and the dashboard lit up like a Christmas tree. Driving without power steering is both difficult and dangerous.”

 

2021 GMC Sierra

“I had no power steering when I started my truck after a baseball tournament. It was too dangerous to drive with the kids in the vehicle.”

 

Has General Motors Issued a Recall?

GM has issued recalls for power steering problems in older models before, but so far, there hasn’t been a full recall for the newer Silverado and Sierra trucks under investigation now. Back in 2018, GM recalled over a million vehicles for similar issues. That said, in August 2023, GM did recall some 2024 Silverados and Sierras because of a defect in the steering gear shaft that could break and cause drivers to lose steering control entirely.

 

What Are My Options If I’m Experiencing These Issues?

  • Document the Issues: Keep detailed records of when the problem happens, any warning lights, what the dealer says, and what repairs were done. This kind of documentation can help if you pursue a Lemon Law claim.
  • Contact Your Dealer: Reach out to your local GM dealership to report the problem and ask about potential repairs or solutions. They may have information on any ongoing investigations or recalls.
  • Consult Legal Experts: If the issue keeps coming back, affects your safety, or has cost you time and money, it’s worth talking to a California Lemon Law attorney
 

How Do I Know if I Qualify for a Lemon Law Claim?

If you’re in California and your 2020 or newer Chevy Silverado or GMC Sierra keeps having power steering problems, even after multiple repair attempts, you might have a Lemon Law case

Overall, the best way to know for sure is to speak with a California Lemon Law attorney. They can walk you through your options and help you understand your rights.

 

Wondering if Your Car Qualifies Under California’s Lemon Law?

At Norman Taylor & Associates, we’re here to stand up for your rights and make sure car manufacturers are held responsible when their vehicles fall short. If you think you might have a case, call 818-244-3905 or contact us online to speak with our experienced California lemon law attorneys today!

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