Buying a car is a big decision, but what if you regret it afterward? Many buyers wonder if they can return a vehicle to the dealership, but the answer depends on state laws and dealership policies. In this post, we break down your options in California. Learn more below!

 

Can You Return a Car to a Dealership in California?

In California, once you buy a car, the sale is usually final, and dealerships don’t have to accept returns just because you changed your mind. However, there can be exceptions: 

• Cooling-Off Period: There’s no cooling-off period for new cars, but used car buyers may have the option to purchase a cancellation agreement, which allows them to return the vehicle within a certain timeframe, typically two days. 

• Dealership Policies: Some dealerships may have their own return policies that allow buyers to return vehicles under specific conditions, so read the fine print before signing. 

• Defective Cars: If the car has serious mechanical issues or defects, you may be able to return it under California’s Lemon Law. 

 

What Is the California Car Buyer’s Bill of Rights?

The California Car Buyer’s Bill of Rights is a set of laws designed to protect consumers during the car-buying process. It requires dealers to be transparent about costs, including financing and fees, and to disclose the buyer’s credit score if financing is involved. The law also limits how much dealerships can mark up financing rates.

 

Why Would Someone Want to Return a Vehicle to the Dealership?

 

Buyer’s Remorse

After the excitement of buying a car, some buyers may realize it doesn’t meet their expectations or needs; this feeling can stem from financial strain, a change of heart, or anything in between.

 

Overcharging or Misrepresentation

If a buyer suspects they were misled about the vehicle’s condition, features, or pricing, they may feel justified in seeking a return. Evidence of fraud or misrepresentation can strengthen their case.

 

Mechanical Problems

A car with repeated issues can lead to frustration and a desire to return it. If these problems are severe (and persistent) enough, they could qualify for a return or replacement under the Lemon Law.

 

Financial Strain

If the monthly payments are too high, buyers may wish to return the car to avoid financial hardship. That said, dealerships might not accommodate this request without a valid reason.  

 

How to Return a Car to a Dealership

If you need to return a vehicle, start by reviewing your purchase agreement to understand the return or cancellation policies. 

Notify the dealership as soon as possible, ideally within the allowed timeframe. Be sure to gather all the necessary documents, such as the purchase agreement, cancellation agreement, and any repair records if the car is defective. 

You’ll also want to ensure the vehicle meets the return conditions, including mileage limits and minimal wear. Once returned, the dealership will process your refund according to the terms of your agreement, which may include the purchase price, taxes, and deposits.

 

What If My Car Turns Out to Be a Lemon?

If your car vehicle has ongoing issues that render it a lemon, California’s Lemon Law provides protection for consumers. Here’s what to do: 

1. Document the Problems: Keep detailed records of all mechanical issues, including repair attempts and any communication with the dealership; this will be invaluable if you need to file a claim. 

2. Know the Law: In California, a vehicle qualifies as a lemon if it has a significant defect that cannot be repaired after a reasonable number of attempts; this typically means multiple trips to the dealership for the same or various issues. 

3. File a Claim: If your car meets the criteria, you can file a lemon law claim, which could result in a refund or replacement vehicle. 

4. Consult an Attorney: A knowledgeable attorney can help guide you through the legal process and receive the compensation you’re entitled to. 

It’s important to note that as of October 2024, the California Supreme Court ruled that Lemon Law protections no longer cover used vehicles in claims against automakers — even if your used car still has a manufacturer’s warranty and you repeatedly had it serviced under that warranty.

 

Schedule a Consultation With Our California Lemon Law Firm!

Are you having trouble with a recently purchased, defective car? Norman Taylor & Associates specializes in California Lemon Law claims and is ready to fight for your consumer rights. 

Call 818-244-3905 or contact our experienced attorneys today to schedule a FREE consultation and see if your vehicle qualifies.

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