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Newer Vehicles: Is a Tech Complaint a Legitimate Defect?

  Norman Taylor & Associates
  October 2, 2020

While we’re not yet at flying cars, modern-day technology has changed the game for car features and smart systems. From voice recognition to Bluetooth, remote starts, and auto-drive features, driving a car has seemingly never been easier, or so it seems.

While many of these functions are meant to improve driver safety, that’s only the case if they worked as they should 100% of the time. Unfortunately, that’s far from the case in the real world.

Issues with new technology are some of the most common consumer complaints by vehicle owners. While some of these problems may just be an annoyance, when exactly does a problem turn into a lemon law claim?

When a Complaint Becomes a Lemon Law Claim

Bluetooth connectivity and voice-recognition systems are frequently-cited technology failures in new vehicles. These connections can hinder a driver’s hands-free phone features, lead to driver frustration and distractions, and ultimately increase the risk of an accident.

Dissatisfaction or frustration with how a system works does not necessarily mean that there is a defect with your vehicle. Some interface systems simply look, feel, or perform better than others.

However, if multiple attempts were made to repair the vehicle without success, you may have grounds for a lemon law claim. Even if the failure doesn’t necessarily affect the car’s safety or driveability, you can still pursue a claim if significantly impair the “use or market value of the car.”

When it comes to the safety of your vehicle, it’s better to get answers immediately rather than wait for. If you are unsure whether your vehicle or a vehicle part is defective, feel free to reach out to Norman Taylor & Associates for a free case review to discuss your potential lemon law claim. Our top priority is ensuring that you and your family have a safe vehicle.

Contact our Los Angeles lemon law attorneys at (888) 449-7639 to speak with our legal team today!

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